2019 BEST CRM SOLUTIONS PROVIDED

Certified
Salesforce solutions

We are the team of Salesforce Experts who transform the way of business adding innovation and values to all our customers.



CERTIFIED SALESFORCE PARTNERS

Focused on your success,
by providing professional Salesforce solutions.

Salesforce® is a leading CRM (Customer Relationship Management) software which is served from the cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals. It is designed to manage the organization’s data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business.

At SPMS,our Salesforce CRM solutions such as Sales Cloud, Service Cloud & Community Cloud enable businesses to deepen relationships with customers, service users, colleagues, partners and suppliers. Forging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of our Salesforce CRM solutions. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.


Thanks to our wealth of experience using Salesforce® and our continued success with local and regional companies, we are uniquely positioned to grow your business, because we understand what it means to run a business in Africa.

Service Cloud

Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents. The purpose is to foster one-to-one marketing relationships with every customer across multiple channels and devices.

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Training

Proper training is paramount In order to achieve high returns on investment and high user adoption. At Blue Consulting, we offer both onsite and remote Salesforce training for end users and System Administrators

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Community Cloud

Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each other. Community Cloud

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INTRODUCTION TO SALESFORCE

Want to learn more about Salesforce?

Our Salesforce CRM solutions enable businesses to deepen relationships with customers, service users, colleagues, partners and suppliers. Forging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of our Salesforce CRM solutions. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.

Our Salesforce solutions are all about convenience, helping to consolidate all the streams of data coming from sales teams, customer service staff, marketers and social media—and translate them into actionable business information. The platform lets you manage these streams of information across channels without losing track, and gives sales, service, marketing, and beyond an integrated view. • Sales teams can use CRM to understand their sales pipeline better. • Marketing teams can use CRM to make forecasting simpler and more accurate. • Customer service teams can effectively track conversations across channels. • Supply-chain, procurement and partner management teams can manage relationships better. • The HR team can use CRM to accelerate the recruitment process and track employee performance.

Get in touch with us by requesting a demo based on your requirements and budget. Its just that easy!

To make requests for further information, contact us via our social channels.

We just need a couple of minutes!

CALL FOR ADVICE NOW

+91 9988776655