We believe that we are living in “The Age of The Customer” and for any business to succeed, great customer engagement is key.

When SPMS was formally launched as a company in 2019,our main objective was to help businesses in Kenya grow by helping them improve their customer experience by giving them access to the world’s best CRM Platform, Salesforce®.

Over the past 3 years SPMS has been able to achieve success not only in India, but in East &West Africa as well, and we are well on our way to becoming the leading CRM Solutions company in US and India.

SPMS Limited was founded in 2019 by Piaro Bai and Santosh Rani.

We make it our business to ensure that end users will be able to navigate Salesforce effectively, create reports, manage email campaigns and learn from all the data.

As the first local certified Salesforce Partner in India, SPMS has been breaking barriers right from the start. We have used our unique position to advocate for better data and consumer management practices amongst businesses operating in India.

We have managed to overcome hurdles such as limited digitization and fear of change, to win over some of the biggest brands across multiple industries across the continent.